Vita e Pensiero
Assessing Quality Using Routine Administrative Data: the Case of Preventable Hospitalizations
digital
Year:
2005
A vast literature has recently concerned the measurement of quality dimensions such as access, effectiveness, performance and outcome of health services supplied by national health care providers.
Restricted Co-Inertia Analysis:
Uno strumento statistico per la valutazione della Patient Satisfaction
digital
Year:
2005
Aim of this paper is to show a statistical methodology which takes into account external information (linear constraints on the variables coefficients) available during a customer satisfaction analysis.
Three-Way Ordinal Non Symmetrical
Correspondence Analysis for the
Evaluation of the Patient Satisfaction
digital
Year:
2005
In this paper we demonstrate the applicability of new graphical techniques of the Goodman-Kruskal’s tau for the patient satisfaction evaluation.
L’analisi dinamica della Customer Satisfaction: il caso dei servizi di trasporto urbano
digital
Year:
2005
The aim of this paper is to verify the possibility of implementing Latent Variables Dynamic Models on pseudo-panel data in order to evaluate the features of the dynamic satisfaction of urban transport service’s users.
Multivariate permutation tests for evaluating effectiveness of universities through the analysis of student dropouts
digital
Year:
2005
This paper deals with the problem of testing for dropping out (by censoring all graduate students) in analogy with survival analysis.
Multilevel models for perceived quality analysis: the case of local public transport of Rome
digital
Year:
2005
The aim of this paper is to apply a multilevel model to explain the perception of citizens about the local public transport (LPT) quality of Rome in terms of a set of individual and contextual explanatory variables.
Approccio affidabilistico alla valutazione della qualità dei servizi sanitari
digital
Year:
2005
In this paper, we study the relation between the technological components quality and the service quality in the sanitary services.
Indicatori dinamici di efficienza didattica
dei corsi di laurea universitari
digital
Year:
2005
In the paper we propose some simple dynamic indicators for monitoring the performance end efficiency of the university courses.
Dalle valutazioni soggettive alle misure oggettive: applicazioni del modello Multifacet
digital
Year:
2005
This paper deals with the problem of the treatment of ordinal data arising from the evaluation of statistical units (projects) expressed by judges with respect a set of predefined common criteria.
Discriminant Partial Least Squares:
The Evaluation of Patient Satisfaction
in Sanitary Services
digital
Year:
2005
In this paper we propose an explorative study for the evaluation of Patient Satisfaction in hospital through linear and non linear Discriminant Partial Least Squares.
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